Contact Us
Have questions or need support? We're here to help. Choose the best way to reach us below.
Get in Touch
Our support team is available to assist you with any questions about Sharerly, including campaign setup, billing issues, or technical support.
Email Support
Response Time: 24-48 hours
(Monday - Friday, excluding holidays)
📋 Before You Contact Us
- • Check our Terms of Service
- • Review our Refund Policy
- • Read the Privacy Policy
- • Have your account email ready
- • Include relevant screenshots if reporting an issue
What We Can Help With
- ✓Campaign setup and configuration
- ✓Billing questions and invoice requests
- ✓Technical issues and bug reports
- ✓Account access problems
- ✓Partnership and integration inquiries
- ✓Data privacy and GDPR requests
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
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Frequently Asked Questions
How do I cancel my subscription?
You can cancel anytime through your account dashboard or the customer portal. You'll retain access until the end of your billing period. See our Refund Policy for details.
Do you offer refunds?
Due to the AI-based nature of our service, we maintain a strict no-refund policy except for verified technical errors on our part. Please read our Refund Policy for complete details.
How do I report fraudulent traffic?
Our system automatically detects and filters bot traffic. If you notice suspicious activity, contact us at support@sharerly.com with campaign details.
Can I get a demo or trial?
We recommend signing up for our free tier or trial period to evaluate if Sharerly meets your needs before committing to a paid subscription.
Page Last Updated: 2026-01-07